Our testimonials page

Testimonials

Clients


I am more than happy to recommend “Close to Hand”. So far we have used three ladies who we have found on this website. They come to sit with our mother, who suffers from dementia, for a few hours while the full-time carer takes her break. As they live “close to hand” they are happy to come just for a couple of hours when we need them. They have all been very pleasant, competent people and mother has been happy to be with them. Having several ladies on the website means that we always have a choice and the possibility of finding someone available when we need them. The website is straight forward and easy to use.  
Alexandra, Client, Tunbridge Wells, Kent. May 2019

Close to Hand has worked brilliantly for me. I have found a lovely lady who drives my mother in law to her club every fortnight. I am waxing lyrical to everyone about the website. It's fab! 
Joanne , Cranbrook, Kent . April 2019

Thank you for making your website so easy to use; it is so straightforward and you don't have to be an IT buff to use it. After posting my advert and finding three suitable workers to support my client in a matter of days, I was able to carry out a meet and greet session. This involved me, my client and the Home Helper and as a result of this being successful, work has commenced and is going extremely well. Thank you! 
Jo Dufton, Independent Occupational Therapist & Case Manager, Kent & Sussex. February 2019

I chose Amelia, and have found her good, hardworking and reliable. Our backgrounds have given us quite a lot in common, and we have an easy relationship. Keep up the good work! 
T.N., Tunbridge Wells, Kent. February 2019

I was very successful. Emma has been working here and has been fantastic. Thank you for the introduction. I’m very happy. 
Peter, Wadhurst, East Sussex. February 2019

We have found a lovely lady for my mother in law. The process was very easy and quick thank you! We will recommend to friends. 
Karen, Tunbridge Wells, Kent. January 2019

I was successful in finding a local home helper through Close to Hand. I found the service simple to use, it provided a good list of potential helpers and it was easy to communicate with them. The profiles were useful in finding a suitable person. 
Jenny P, Tunbridge Wells, Kent. January 2019

I went to Close to Hand to help me to support my parents. They both have a range of ailments which slow them down a bit, but they’re basically still mobile and living independently. They do, however, need a hand with things around the house and I can’t always get there myself. Close to Hand has enabled me to find a home helper to garden with my mum (who hates to hand over control of the garden to an actual gardener!) As I put up the request myself, I could screen responses which also made me feel reassured as my parents tend to be incredibly trusting. As my parents’ needs change over the coming years it’s great to know we can call on Close to Hand for more support.  
Miriam, daughter of Close to Hand clients, Hildenborough, Kent. December 2018

Julie my helper is a very pleasant, generous and caring person. Although she spends just 3 hours with me her enthusiastic and dynamic approach to all jobs has to be seen to be believed. She helps all around the house giving me time to work through, and organise urgent/mundane tasks and paper work. Also she shows me various cooking techniques for meals, pastries, and best use of food items, which otherwise would have been destined for the bin. For me cooking is essential as I have such a very limited knowledge of the subject. Julie is very bubbly, easy to talk with and we often put the world to rights over a cup of tea. I look forward to seeing her every time she visits. 
Eric, Tonbridge, Kent. November 2018

Scouring the internet we came across Close to Hand and were impressed from the moment we joined. The process is simple and user friendly and the responses we’ve had have been wonderful. We have a fabulous helper for our mum now and we couldn’t be happier. 
G.M, Tunbridge Wells, Kent. November 2018

We are very pleased to have her helping us and appreciate her ability to judge what is needed and to be efficient. She has proved she can take on any new task. 
Mr & Mrs B, Paddock Wood, Kent. October 2018

I have had help at home from one of the people shown on your website, following my posting. It has been for a short period so far, and a pleasant and satisfactory relationship from my point of view, with work well done and cheerfully. I hope to continue with this arrangement. 
Mrs B, Staplehurst, Kent. August 2018

I should like to say that she comes highly recommended and is a really nice lady. She is helping my mum with her large garden as mum cannot do it alone and needed an extra pair of hands. I can’t recommend her highly enough. She is a pleasure to have around! I found your site easy to use and I think the idea is a great one! 
G.F, Tunbridge Wells, Kent. June 2018

She is coming again this afternoon, I am hoping that this will be an ongoing arrangement. Your website is a marvel 
Dr Peel, East Sussex. May 2018

Thank you! She started yesterday and it went well. She’s very local to us so this is a real bonus. Website has worked well for me so many thanks. It’s difficult times with my parents right now and this has made things a little easier. 
S.M., Tunbridge Wells, Kent. April 2018

Finding Hannah has been a blessing; she pops in twice a week to help me with the food shopping and to provide an extra pair of hands in the garden. I look forward to her visits and our chats. We have become great friends 
Mrs H, Five Ashes, East Sussex. March 2018

Home Helpers


I help a lovely lady who has recently had a heart attack. She sent me a message just a few days after I registered on the site. I visit once a week for 2 hours, it fits in perfectly around school time. We chat, walk her little dog, I help with food shopping and food prep. Your website is such a great resource for the local community. Well done! 
Laura, Tunbridge Wells. June 2019

I registered with Close to Hand about a year ago. At first I was a bit apprehensive whether it would work for me but it was the best decision I ever made. I have built strong relationships with the people I work for and it is a very rewarding job. 
Sharon, Tunbridge Wells. June 2019

Close to Hand is really easy to use, and it was quick to set up my profile. I get emails about jobs in my area as soon as they are advertised. Lindsey is very helpful and always quick to respond to my emails. It's been very helpful for me as I've just started working for myself and have been looking for local work. 
Claire, East Sussex. June 2019

After seeing my wife enjoy her experience working as a Home Helper with Close to Hand, I registered as I thought maybe a male companion may be required. I have now been matched with an older couple in my local area. The lady has a regular carer who attends to her health needs. I "fill in the gaps " and offer company to her husband. This is a cup of tea, cake and a chat. He seems to appreciate the male interaction that he was missing. We both have similar interests so it has worked out well and offers peace of mind to the family. 
Tony, Tonbridge, Kent . March 2019

It's working out great, the jobs that come up in my area are clearly shown and it's easy to make contact with those needing the help. The emails to let us know a new advert has gone up is also really helpful. I recommend it to people as a helper & those looking for someone to help. I myself linked up with a lovely gentleman who I work for every week. 
Samantha, Heathfield, East Sussex. February 2019

I currently have one client who is absolutely lovely, and I enjoy visiting her. I hope to make more connections before too long. It's a great website for meeting and helping people. 
Bec, Tunbridge Wells, Kent. January 2019

I have been helping a local lady once a week. She was initially a bit reluctant and was encouraged by her daughter. She had a recent fall and had lost a lot of her confidence. We get on really well and she looks forward to my visits and I take her shopping and hospital appointments etc. She’s a lovely lady. Her daughter reports she has improved her confidence and is happy, so that’s been a success and I will continue as long as she needs me. 
Denise, Tonbridge, Kent. January 2019

I have been registered with Close to Hand for about 3 months. I enjoy the interaction, being able to help out, making the difference and helping with their independence. One of the gentlemen I help loves to chat and we cook together, which is great fun. I find being needed and really making a difference is very rewarding. I come away feeling uplifted and having really enjoyed my visits. 
Julie, Sevenoaks, Kent. December 2018

I have another part time job but had been looking to work a few more hours a week and do something that is personally rewarding. I posted my profile and within a couple of days, someone had contacted me. I met with the family and have been covering the live-in carer’s breaks. The client has dementia but is very aware of the help she has and always thanks me before I leave. We always have a laugh and she tells me her stories of living all over the world. Her carer is also very grateful for the break and says that my visits mean that she can take a break and come back recharged to carry on with her job. 
Emma, Mayfield, East Sussex. November 2018

She is a delightful lady who loves to chat. We sometimes go for a walk, especially if I bring my dog. Sometimes we go for a cup of tea. The time goes so quickly. It gives her family peace of mind that on the days I go she has company. 
Linda, Tunbridge Wells, Kent. November 2018

She looks forward to me coming now and I come away with a smile on my face knowing that I’ve made a difference. 
Linda, Tonbridge, Kent. September 2018

It is super! They are really kind and wonderful to work for and I think we have a nice compatible, quiet relationship going. I believe I help them and the time spent is great! 
Amelia, Rotherfield, East Sussex. September 2018

My afternoons are never the same, sometimes we watch Countdown together and other quizzes which she enjoys. We have made apple compote, scones and cakes. Other times we just sit and chat in the garden over a cup of tea. 
Valerie, Hartfield, East Sussex. July 2018

The time goes too quickly really. We chat about things we have done and we spend a bit of time weeding her very pretty garden. We tell each other stories about our families and we put the world to rights! I’m never bored in her company and giving time to her is the same as giving time to a good friend. 
Hannah, Mayfield, East Sussex. April 2018

As a Helper we can work flexible hours which suit us, knowing that we can make a difference to someone's life, and especially so if they do not have family close by. 
Diane, Tunbridge Wells, Kent. March 2018